Frequently Asked Questions

Everything you need to know about shopping with Swag Apparels.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I process a return or exchange?

We offer a 30-day return policy on all unworn items with original tags. Simply visit our Returns Portal, enter your order number, and follow the instructions to generate a prepaid shipping label.

How can I ensure I am ordering the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure the perfect fit.

What payment methods do you accept?

Swag Apparels accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with manufacturers who adhere to fair labor standards.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey in real-time.